1. IDENTIFICATION OF THE PARTIES
On the one hand, SELLESMAR, S.L., hereinafter referred to as HOTEL LOS ÁNGELES DENIA, whose other identifying information is set forth in the Legal Notice and which is the owner of the domain www.hotellosangelesdenia.com, hereinafter referred to as the Website; and on the other hand, the User, who contracts the services offered through the Website. HOTEL LOS ÁNGELES DENIA and the User may be referred to, depending on the context, as the “Party(ies).”
2. SCOPE OF APPLICATION, ACCEPTANCE, AND MODIFICATION.
These General Booking Terms and Conditions, hereinafter referred to as the “GBTC,” govern the booking agreements between HOTEL LOS ÁNGELES DENIA and the User, regardless of the channel through which the booking was made
: website, email, or by phone.
The User, who declares that he or she has sufficient legal capacity* to enter into a contract, shall be bound by these General Terms and Conditions (GTC) at the time he or she makes a reservation through any of the channels listed above.
HOTEL LOS ÁNGELES DENIA may unilaterally modify the General Terms and Conditions (GTC) without prior notice; however, the User will be bound by the GTC in effect at
at the time the reservation is made.
Any specific terms and conditions that may apply, or any amendment to these General Terms and Conditions, must be set forth in a separate document, which, in order to be effective, must be signed by both parties.
*LEGAL RESTRICTIONS: It is understood that the User is not under the age of 18. Minors have Access to this website is technically restricted, and therefore they will not be able to make purchases or reservations on Compliance with legal regulations. Data submitted by minors will not be processed, given that the law l or prevents.
3. PAYMENT TERMS. PRE-CONTRACTUAL AND CONTRACTUAL PERFECTION.
As previously mentioned, reservations can be made through three channels: the website, email, or by phone.
Guaranteed Reservation: A “no-show” is defined as failing to check in at the hotel by 6:00 p.m. (local hotel time) on the scheduled arrival date without prior notice from the guest. Reservations classified as “no-shows” will be automatically canceled in full.
In the event of a late cancellation or a no-show at the hotel, the hotel will charge you for the full cost of the reserved stay and automatically cancel the remainder of your reservation. See
for the cancellation policy when making a reservation. Exceptions apply to non-refundable reservations, for which 100% of the stay will be charged at the time of booking. This amount is non-
nd non-refundable.
Cancellations and changes are not permitted.
Users may also purchase gift certificates, as well as massages and treatments, gym access, and sauna use through the website. The full amount (
) for all of these will be charged at the time of booking. This amount is non-refundable.
As for the vouchers, you must make a reservation in advance to enjoy the services included in the voucher, providing the voucher number and the holder’s name.
Subject to availability. You must present the voucher upon arrival at the hotel.
These vouchers cannot be split into smaller amounts. The vouchers are bearer instruments, and the establishment is not liable for their loss or theft. Under no circumstances may the vouchers be exchanged for
or cash.
In the case of our gift certificates, they can be received by email at the address provided in the field designated for that purpose.
The parties will not be bound until the contract has been finalized, both during the pre-contractual and contractual phases.
4. PRICES AND APPLICABLE TAXES.
Accommodation prices are listed, as applicable, by room type and by day.
HOTEL LOS ÁNGELES DENIA is not liable for any errors in the published prices; in such cases, the User will be duly informed of this circumstance, and
may choose either to purchase the service at the correct price or to cancel the services in question without any cost or penalty.
HOTEL LOS ÁNGELES DENIA reserves the right to modify the price list published on the website whenever it deems appropriate. In any case, this provision shall not apply to services contracted prior to the modification.
HOTEL LOS ÁNGELES DENIA guarantees that the online rate will always be the lowest available at the time of booking. The online rate applies only to reservations made at
directly through the website www.hotellosangelesdenia.com, subject to acceptance of the booking terms and conditions.
Prices are guaranteed at the time of booking for the requested dates; any change to the dates may affect the applicable rate, so we recommend that you visit
to check the current rate when confirming your changes.
The online reservation system, special offers, and other special conditions do not apply to group reservations (5 or more rooms). To make a group reservation, please send an email to
(Reservations Department) or info@hotellosangelesdenia.com.
HOTEL LOS ÁNGELES DENIA reserves the right to cancel any reservations that could be interpreted as a group reservation.
The prices listed are retail prices, including VAT.
5. PAYMENT METHODS:
The User may use the following payment methods:
– Payment by credit card (Visa, Mastercard, Maestro):
In general, payment for the reservation will be made directly to HOTEL LOS ÁNGELES DENIA and may be required upon your arrival. If you have selected a rate linked to the
prepayment, non-refundable condition, we will charge the total amount of your reservation to your card at the time of confirmation.
Reservations must be guaranteed with a credit card, providing the cardholder’s name, card number, reservation type, and expiration date.
During peak season, HOTEL LOS ÁNGELES DENIA may request that guests pay a percentage of the reservation amount in advance via email.
The guest must provide a valid credit card at the time of booking and take the necessary steps to ensure that the information provided is correct. HOTEL LOS ÁNGELES DENIA is not responsible for any errors in the information received.
6. OBLIGATIONS OF THE PARTIES.
6.1. Obligations of HOTEL LOS ÁNGELES DENIA:
- Provide services in accordance with the CGR and without breaching the principle of good faith in the contract.
- Make the General Terms and Conditions and any applicable specific terms and conditions available to the User.
- Provide the User with a receipt or invoice for the services purchased.
6.2. User Obligations:
- Ensure full compliance with the provisions of the CGR and, where applicable, with any specific conditions that may apply.
- Fill out the registration forms with accurate and up-to-date information. The User is solely responsible for ensuring that the information is accurate and up-to-date.
- Maintain the confidentiality of the information provided and immediately report any loss, misplacement, theft, or unauthorized access, as well as any disclosure to third parties.
- Please comply with the rules of the homeowners’ association to which the property may belong. Please be quiet between 10:00 p.m. and 8:00 a.m., both in your room and in the common areas.
- Please adhere to the number of guests specified in the reservation.
- Leave the residence in the same condition and as clean as it was when you moved in.
- To act diligently, adhering at all times to the principles of good business practices and contractual good faith throughout the entire term of the contractual relationship.
7. CANCELLATION POLICY.
In the event of cancellation, modification, or no-show, the following penalties will apply:
- A. By making a reservation at the property, the User agrees to its cancellation and no-show policies, as well as any additional terms and conditions that may affect their reservation and/or stay.
- B. The general cancellation and no-show policy is listed on the property’s information pages, in the booking process, and in the confirmation email.
- C. For any changes to your dates, please contact the Reservations Department by phone at (34) 96 578 04 58 or by email at info@hotellosangelesdenia.com. HOTEL LOS ÁNGELES DENIA does not charge fees for changing the dates of a reservation unless a different cancellation policy has been expressly specified in the latest reservation confirmation
. - D. Some rates are directly related to the number of nights booked, so
any changes may increase the daily rate for the remaining nights. We recommend checking the special conditions with our reservations department by calling (34) 96 578 04 58 or by email at info@hotellosangelesdenia.com.
The amount of the penalty will be used to cover the expenses incurred and the damages suffered, as well as for lost profits.
No refund will be issued to the User if he or she decides to cancel the reservation before the end of the contracted stay.
In the event that, due to unforeseen circumstances not attributable to HOTEL LOS ÁNGELES DENIA, the booked accommodation is unavailable, the hotel will provide the User with another
accommodation of equal or superior quality. The User will not be required to pay any price difference, if any, nor will the User be entitled to claim any compensation in this regard.
No cancellations or changes are permitted for these vouchers. At the time of booking, the hotel will charge 100% of the total cost of the stay. This amount is non-refundable.
8. ENTRANCE AND EXIT.
- Hotel check-in time: starting at 4:00 p.m.
- Check-out time from the hotel: before 12:00 p.m.
The User must leave the accommodation in the same condition as when they found it; otherwise, will result in an additional cost for the User. Both HOTEL LOS ÁNGELES DENIA and the The accommodation provider is responsible for verifying compliance with this obligation.
9. MISCELLANEOUS PROVISIONS.
9.1. Pets.
As a general rule, pets are not allowed, unless otherwise indicated on the website.
9.2. Parking.
Parking is available outside the hotel; no reservation is required.
10. LIABILITY OF THE PARTIES.
10.1. User Responsibility
The User shall be liable, on his or her own behalf and on behalf of the other occupants of the dwelling—whether or not they were listed at the time the reservation was made— and jointly and severally, for the amounts owed t
, as well as for any damage and/or loss caused to the property—considered as a whole—including all its components, such as, but not limited to, furniture, objects,
, etc., provided that such damage or loss does not constitute reasonable wear and tear resulting from the ordinary use of the property and each of its components.
The property may not be occupied by more people than those specified at the time the reservation was made. Failure to comply with this requirement may result in the termination of the contract by
due to the User’s breach, with forfeiture of the amounts paid for rent and the security deposit.
If the User wishes to add more occupants than are permitted, he or she must request written consent from HOTEL LOS ÁNGELES DENIA. Occupancy of the accommodation by a
number of people exceeding the number specified in the reservation will result in immediate eviction without the right to a refund of the reservation amount.
10.2. Liability of HOTEL LOS ÁNGELES DENIA
HOTEL LOS ÁNGELES DENIA shall not be liable in any way for any loss and/or damage incurred by the User and the occupants during the rental period.
HOTEL LOS ÁNGELES DENIA may modify or cancel any of the essential terms of the lease agreement in the event of force majeure or unforeseeable circumstances.
This website is not responsible for any typographical, formal, or numerical errors that may appear on the site, nor for the accuracy of the information contained therein; likewise,
is not responsible for any opinions—whether attributed or anonymous—expressed by individuals and/or entities on this website.
In the event of a rental, partial or total lease, and/or sale of said website, we disclaim all liability for the content and accuracy of the information posted on it; full and absolute responsibility lies with the buyer/lessee.
11. BREACH OF CONTRACT.
Both contracting parties shall fulfill the obligations assumed under this contract in accordance with the terms set forth herein. In the event that
either party fails to fulfill any of the essential obligations of this contract, or fulfills them improperly, the party that has fulfilled its own obligations may
consider that a breach of contract has occurred under the terms established in Article
Section 1.124 of the Civil Code, which grants the party the right to choose between terminating the contract or demanding performance, and to claim the corresponding damages in either case.
12. RIGHT OF WITHDRAWAL.
In accordance with Article 103(L) of Royal Legislative Decree 1/2007, of November 16,
which approves the Consolidated Text of the General Law for the Protection of Consumers and
Users, “The right of withdrawal shall not apply to contracts relating to: The provision of accommodation services for purposes other than housing, the transport of goods, vehicle rentals, meals, or services related to recreational activities, if the contracts specify a specific date or period of performance.”
13. NOTIFICATIONS.
For the purposes of serving the necessary notices, HOTEL LOS ÁNGELES DENIA designates the address specified on the Website as its contact address.
The email address provided by the User during the registration process on the Website will be used by HOTEL LOS ÁNGELES DENIA to send notifications to the User: info@hotellosangelesdenia.com and Phone: +34 965 780 458 / +34 660 75 32 40.
The User is required to keep the information referenced in this clause for notification purposes duly up to date.
All notifications sent by HOTEL LOS ÁNGELES DENIA to the User shall be deemed validly delivered if they have been sent using the contact information and through the channels specified above at
. HOTEL LOS ÁNGELES DENIA shall not be liable for any damages that may arise from the Contracting Party’s failure to fulfill its obligation to keep its contact information up to date.
14. INTELLECTUAL AND INDUSTRIAL PROPERTY RIGHTS REGARDING THE CONTENT OF THIS WEBSITE.
All elements comprising this website, as well as its structure, design, and source code, are the property of the cited author and are protected by
intellectual and industrial property laws. The photographs hosted on this website are the sole property of the authors named alongside them.
The website or any of its elements may not be reproduced, modified, distributed, or publicly communicated without the prior consent of this website.
Users of this website may only use its content for private and personal purposes.
The use of this website or any of its elements for commercial or illegal purposes is strictly prohibited.
This website assumes no liability arising from the use of its content by third parties and may pursue all applicable civil or criminal remedies in the event of
a violation of these rights by the user.
15. TERM OF THE GENERAL BOOKING TERMS AND CONDITIONS.
These General Booking Terms and Conditions shall remain in effect for as long as they are published on the Website and shall apply from the moment the User proceeds to book any of the services.
16. COMPETENT JURISDICTION.
In the event of a dispute between the parties, the courts of Dénia shall have exclusive jurisdiction to resolve such disputes.